ANALISA BEBAN KERJA PENGEMUDI ANTAR JEMPUT PEGAWAI DENGAN METODE NASA TLX (STUDI KASUS SEKRETARIAT JENDERAL DPR RI)

Sulis Winurini

Abstract

Since the reform of the bureaucracy implemented, effective working hours of employees are strictly enforced within the Secretariat General of the DPR RI. Indirectly, it increases the task challenge of the employee shuttle driver. Plus, the traffic conditions in Jakarta also increasingly congested and chaotic. With such conditions, the driver's workload increased and is expected to affect the quality of the performance. This study aims to measure the workload of employees the shuttle driver, so that researcher can get the information about the suitability between the task demands and the capacity of the driver. To meet these objectives, the type of research used is descriptive research, a study that aims to depict or describe the mental state of the driver's workload objectively shuttle bus to the NASA TLX method. The results obtained are the driver's workload is high, with a score of 66,75. Among the dimensions that exist in the work load, the dimension of the business is the highest level and dimension of frustration is on the lowest level. The age factor and the condition of the vehicle including the driver were contributing to the high workload of the driver. Therefore, recruitment of drivers, as well as repair and replacing the vehicle with the new one, are recommended.

Keywords

Analisa Beban Kerja; Metode Nasa TLX; pengemudi antar jemput pegawai.

Full Text:

Untitled

References

Buku

Berk, E. Laura. 2012. Development Through The Lifespan; Dari Prenatal Sampai Masa Remaja, Transisi Menjelang Dewasa. Yogyakarta: Pustaka Pelajar.

Bridger, Robert. 2003. Introduction to Ergonomics. London: Taylor & Francis.

Gawron, Valerie J. 2008. Human Performance, Workload, and Situational Awareness Measures Handbook. New York: CRC Press Taylor and Francis Group.

Kroemer, H., & Grandjean, E. 2005. Fitting The Task To The Man (5th edition). London: Taylor & Francis.

Papalia, D.E. and Olds, S.W, & Feldman, R.D. 2007. Human Development (10th edition). New York: McGraw hill International Edition.

Taylor, Joanne E. 2011. Mental Health and Driving: Handbook of Traffic Psychology. USA: Elsevier.

Skripsi dan Thesis

Arina Dyga Putri. 2015. Pengaruh Tingkat Beban Kerja Mental Terhadap Pemilihan Strategi Koping Pada Pengemudi Taksi di Kota Depok Medical Knowledge Center. Skripsi. Jakarta: FK Universitas Pembangunan Nasional Veteran.

Asdyanti, Raldina. 2011. Analisis Hubungan Beban Kerja Mental Dengan Kinerja Karyawan Departemen Contract Category Management di Chevron Indoasia Business Unit. Skripsi. Depok: FISIP UI.

Dewi, Irawatie Ary. 2013. Hubungan Antara Persepsi Terhadap Beban Kerja Dengan Komitmen Organisasi Karyawan Divisi Pelaksana Produksi PT Solo Kawistara Garmindo. Skripsi. Semarang: Fakultas Psikologi Universitas Diponegoro.

Prihantini, L.D. 2008. Analisis Hubungan Beban Kerja dengan Stress Kerja Perawat di Tiap Ruang Rawat Inap RSUD Sidikalang. Tesis. Medan: Sekolah Pasca Sarjana Universitas Sumatera Utara.

Wiyato, Didik. 2009. Pengaruh Pengalaman Kerja, Disiplin Kerja dan Komunikasi Terhadap Produktivitas Kerja Karyawan Pada PT Kharisma Sukoharjo. Skripsi Surakarta: Fakultas Ekonomi Universitas Muhammadiyah.

Jurnal

Juneman. 2010. “Masalah Transportasi Kota dan Pendekatan Psikologi Sosial.” Psikobuana, 1 (3), 173-189.

Kaur, Kanwaldeep., Sandhu, H.S. 2010. “Career Stage Effect on Organization Commitment: Empirical Evidence Form Indian Banking Industry.” International Journal of Business and Management, 5 (12).

Levinson, Daniel J. 1986. “A Conception of Adult Development.” American Psychological Association, 41 (1), 3-13.

Wulanyani, Ni Made Swasti. 2013. “Tantangan dalam Mengungkapkan Beban Kerja Mental.” Buletin Psikologi, 21 (2), 80-89.

Jurnal dalam Internet

Astriana, Noer Bahry Noor, Andi Indahwaty Sidin. 2014. “Hubungan Pendidikan, Masa Kerja dan Beban Kerja dengan Keselamatan Pasien RSUD Haji Makassar.” http://repository.unhas.ac.id/bitstream/handle/123456789/10569/ASTRIANA%20K11110355.pdf?sequence=1, diakses 16 Oktober 2015.

De Waard, Dick. 1996. “The Measurement of Driver’s Mental Workload.” http://www.rug.nl/research/portal/files/13410300/09_thesis.pdf, diakses 16 Oktober 2015.

Hart, Sandra G., Staveland, Lowell E. 1981. “Development of NASA-TLX (Task Load Index): Results of Empirical and Theoritical Research.” http://humanfactors.arc. nasa.gov/groups/TLX/downloads/NASA-TLXChapter.pdf, diakses 16 Oktober 2015.

Hidayat, T Fariz, Pujangkoro, Sugiharto., Anizar. 2013. “Pengukuran Beban Kerja Perawat Menggunakan Metode NASA-TLX Di Rumah SakitXYZ.” e-Jurnal Teknik Industri FT USU, 2 (1), 42-47, http://download. portalgaruda.org/ article.php?article=110651&val=4128&title=PENGUKURAN%20BEBAN%20KERJA%20PERAWAT%20MENGGUNAKAN%20METODE%20NASA-TLX%20DI%20RUMAH%20SAKIT%20XYZ, diakses 16 Oktober 2015.

Koesindratmono, Ferry., Septarini, Berlian. 2011. “Hubungan Antara Masa Kerja Dengan Pemberdayaan Psikologis Pada Karyawan PT Perkebunan Nusantara X (Persero).” http://journal.unair.ac.id/download-fullpapers-artikel%206-13-1.pdf, diakses 16 Oktober 2015.

Najid. tt. “Estimasi Tingkat Kecelakaan Lalu Lintas Nasional dan Propinsi di Pulau Jawa Indonesia.” http://journal.tarumanagara.ac.id/index.php/kidts/article/viewFile/1533/pdf, diakses 16 Oktober 2015.

Artikel dalam Internet

“Jakarta dinobatkan Jadi Kota Paling Macet di Dunia,” http://www.rtv.co.id/read/news/1685/jakarta-dinobatkan-jadi-kota-paling-macet-di-dunia, diakses 16 Oktober 2015.

“Laporan Akhir Analisis Dampak Lalu Lintas Jalan Tol Dalam Kota Di Jakarta,” http://bstp.hubdat.dephub.go.id/data/arsip/Lap%20Akhir%20Analisis%20 Dampak%20Lalu%20Lintas%20Jalan%20Tol%20Dalam%20Kota%20Di%20 Jakarta.pdf, diakses 16 Oktober 2015.

Peraturan Perundang-Undangan

Peraturan Sekretaris Jenderal DPR RI Nomor 1 Tahun 2014 Tentang Pelaksanaan Pemberian Tunjangan Kinerja Dan Tunjangan Tambahan Bagi Pegawai Di Lingkungan Sekretariat Jenderal DPR RI.


DOI: https://doi.org/10.22212/aspirasi.v6i2.509

Refbacks

  • There are currently no refbacks.